Terms & Conditions

Company Terms and Conditions

The buyer agrees to comply with all applicable laws and regulations of the various states of the United States.

Dragon Fire Performance does not accept liability beyond the remedies set forth herein, including but not limited to any liability for product not being available for use, lost profits, loss of business except as expressly provided herein. Dragon Fire Performance will not be liable for any consequential, special, indirect, or punitive damages, even if advised for the possibility of such damages or for any claim by any third party. The buyer agrees that for any liability related to the purchase of the product, Dragon Fire Performance is not liable or responsible for any amount of damages above the amount invoiced for the applicable product. Notwithstanding anything in this agreement to the contrary, the remedies set forth in this agreement shall apply even if such remedies fail their essential purpose.

Your satisfaction is our goal; we stand behind all the products that we sell. Please make sure that the part you ordered fits before cutting, sanding, painting, altering or final installation. Altered items are not refundable or returnable as we sell brand new parts only. Please inspect the parts immediately after receiving your order.

Most of our products come directly from the manufacturer and are intended for jobber purposes, instruction manuals may not be included. Installation by a professional is recommended in order to avoid damage to the product. Warranty will be voided due to improper installation.

  • Our liability under no circumstances shall exceed the value of the part(s) in question.
  • The warranty does not cover failure due to abuse, misuse, improper repairs or maintenance, installation, alteration or modifications.
  • The warranty does not cover the cost of installation, removal, normal wear and tear, and consequential or subsequent damages.
  • The act of posting any defamatory feedback or reviews on any online auction or retail website shall constitute an abnegation of the warranty by the customer.

 

Shipping Problems: Please inspect your package immediately prior to accepting delivery. Damages and evidence of tampering on the outer packaging must be noted on the delivery receipt of the driver.

Shipping Damage: Damages must be reported and filed with Dragon Fire Performance immediately. Orders lost in transit must be reported to us immediately. We are not liable for carrier damages and we must submit a claim with the carrier company to facilitate a damages refund. If you received a damaged product, please report it to us within 48 hours from date of receipt.

Customs Duties/Brokerage Fees: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing.

Missing Items: You will not be charged any additional shipping costs beyond those you have originally paid.

All documents and other content on this Website are the property of Dragon Fire Performance and may only be copied for personal, non-commercial purposes. Without specific authorization from Dragon Fire Performance, you agree that any copy of the documents or other information downloaded from this site shall retain all copyrights and trademarks.

All photographic and graphic images on this Website are the property of Dragon Fire Performance. Photographic and graphic images may only be downloaded for personal, non-commercial use. The contents of documents, product information and images downloaded from this Website may not be altered or edited in any way without Dragon Fire Performance express permission prior to any usage.

All products listed on this site are intended for off-highway/off-road applications only.